Planning a rollback before you migrate anything
A migration plan without a rollback plan is only half finished. Here is what a real rollback plan for a location data provider switch looks like.
My Geocode blog (page 11)
Notes on geocoding, IP data, and building on the My Geocode API.
Older posts
How address formats differ between countries
The order of a street, a house number, a city, and a postal code is not universal. Getting the format wrong for a given country is one of the most common causes of failed geocoding.
Show the right business hours based on visitor location
Display "open now" or "closed" correctly for a global audience by resolving the visitor's local time zone before comparing it against your posted hours.
Building an insurance quote tool that uses postal code risk
An insurer's online quote tool needed a location signal fast enough for an instant quote and specific enough to reflect real differences in local risk.
Canned replies for faster support answers
Our support team now uses canned replies for common questions, aimed at getting straightforward answers back to customers faster.
Why we would rather lose a sale than hide a limit in fine print
A customer who signs up not understanding a limit is a customer who leaves angry later. Telling them up front costs a sale sometimes. It is still the better trade.
Why some countries publish better postal code data than others
Postal code data quality is not random, it tracks closely with how each country's postal authority builds, maintains, and shares its own reference data.
Mapping error codes between providers before you switch
Error handling code is often the most overlooked part of a provider migration. Here is how to map error codes properly before cutting over.
Network allowance: why a shared office shares one quota
The free daily allowance is counted per network, not per address, so a shared office or building draws from one pool rather than many.
Detecting country of origin for compliance reporting
A digital goods seller needed to know, reliably and for every transaction, which country a buyer was actually purchasing from, not just what country they claimed on a form.
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