Why free support tiers should still get real answers
A support queue that only gives thoughtful answers to paying customers is telling free users their questions are not worth solving properly.
Tag
#free-tier
Test your integration without spending your daily quota
The free daily allowance exists for exactly this, building and testing an integration before any money or a key is involved.
The real cost of a provider's free tier changing overnight
A free tier that gets cut without warning does not just cost the provider goodwill. It breaks whatever the customer built on top of an assumption that was never guaranteed.
What a free tier is actually for
A free tier is not a discount, and it is not bait for a sales call. It is the smallest useful amount of a product a developer needs to find out if it fits.
Why we built a keyless tier instead of a longer trial
A trial ends and asks for a credit card on a fixed schedule. A keyless tier just keeps working. We think the second one respects a developer's time more.
Keyless access: 2,500 free lookups a day, no signup required
No account, no card and no key needed to start. Any address gets up to 2,500 free geocoding, IP, timezone and elevation requests a day.